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That exhilarating first conversation provided themes Peter and I returned to for the next six years. How to unleash the creativity and productivity of knowledge workers? How to create free markets for ideas and innovation inside and outside a company? How to build the organizational agility and flexibility to respond to and to lead change? Peter’s ideas have become a part of P&G. His basic rule was the importance of serving consumers. And he likes to say the purpose of a business is to create and serve a customer clean and simple. At P&G we have translated this principle into respect for the consumer as boss. Consumer-driven strategy, innovation and leadership are corner stones of P&G success and reflection of the influence Peter has had on me and on our company. The greatest lesson I took away is the over- arching importance of humanity. Peter believed in human possibilities and he was a force for good in world society.
这令人振奋的首次谈话让德鲁克先生和我重新定下了未来六年的目标主题。如何让知识型员工的创造性和生产力释放出来？如何在企业内外为创意和改革营造一个自由的市场？如何建立组织的敏捷性和灵活性以应对变革及领导变革？德魯克先生的思想已成为了宝洁的一部分。他的根本原则是关注为客人服务的重要性。他喜欢说一门生意的目的是要创造和服务顾客，既简单又直接。在宝洁，我们把这原则转化为视顾客为你的雇主的宗旨。以顾客为先的策略、创新精神和领导力是宝洁成功的重要基石，这也反映了德鲁克先生对我本人及我们公司的影响。我最大的收获是明白了以人为本的重要性。德魯克先生相信人的无限可能性。他是世界社会的一股正面力量。
Thank you for all you’re doing to spread Peter s thinking and management in China. The well-off knowledge that Peter left us with will continue to shape business and organizational development for generations to come. Again I would like to thank the Peter F. Drucker Academy and Bright China for this tremendous honor. I am truly grateful.
十分感谢你们在中国为推动德鲁克先生的理念所做的一切。德鲁克先生留给世人的宝贵知识和财富会继续帮助我们的后代组建商业企业并推动组织发展。再次感谢彼得·德鲁克管理学院及光华对我的厚 爱，我由衷地感谢们。
