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CSX Corporation Chief Executive Hunter Harrison has sent an apology email to the company's unhappy "valued" customers for service disruptions.
美国CSX运输公司执行长亨特哈里森因运输服务的中断向对此感到不快的“价值”客户发邮件道歉。
According to Reuters, Harrison blamed the problems on resistance from some of the railroad's employees.
《路透社》称哈里森将此问题归咎于铁路公司员工的抵制。
On Tuesday, Cowen & Company analysts said more than 80 percent of shippers they surveyed have experienced problems with CSX and nearly 40 percent have switched to rival Norfolk Southern.
周二，券商考恩公司分析师称在他们调查过人中有超过80%的托运人与CSX公司有过不愉快的经历，有近40%的托运人转而选择其对手公司-诺福克南方公司。
One shipper told Cowen that the transition under Harrison "has been a complete disaster" for service operations,
其中一名托运人告诉券商考恩公司，对于公司服务运营来说，在哈里森手下的转型期“简直就是一场彻头彻尾的灾难”，
saying, "Car velocity has drastically declined, putting our ability to serve our customers and maintain empty supply to our plants in serious jeopardy."
并表示，“车辆速度大幅下降，使我们服务客户以及保证工厂空供应的能力受到严重威胁。”
译文属可可英语原创，未经允许，不得转载。
