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Staff are brought together to celebrate achievements by their unit and hear about each other's successes. We've realised that it isn't the results, but the social interaction and recognition that provide the real rewards for employees.
员工们聚在一起庆祝他们所在单位的成就，并了解彼此的成功。我们意识到，为员工提供真正奖励的不是结果，而是社会互动和认可。
Let me give you an example of Performance Management in action. When we replaced our California distribution centre with a state-of-the-art facility, we decided to train all its managers in Performance Management before we took on any new staff. The managers then applied the approach when the centre was up and running, and achieved amazing results: average staff attendance at work was ninety-five per cent as opposed to around eighty-five per cent in other centres. This made it the most cost-effective by far.
让我给你举一个实际的绩效管理的例子。当我们用最先进的设备取代加州分销中心时，我们决定在聘用任何新员工之前，对其所有经理进行绩效管理方面的培训。然后，管理人员在中心建立和运作时采用了这种方法，取得了惊人的成果：平均工作人员出勤率为95%，而其他中心的出勤率约为85%。这使它成为迄今为止最具成本效益的中心。
In Texas, we have our first distribution centre established with completely new staff, and all the supervisors and managers were trained from the start in Performance Management principles.
在德克萨斯州，我们建立了第一个配送中心，配备了全新的员工，所有的主管和经理从一开始就接受了绩效管理原则的培训。
