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M: Good morning. What can I do for you?
男：早上好。有什么我能帮您的吗？
W: Good morning. Could I talk to Jeffry Harding please?
女：早上好。Jeffry Harding在吗？
M: Speaking.
男：我就是。
W: Hello, Jeff. It's Helen. I got your message on the answering machine. What's the problem?
女：你好，杰夫。我是海伦。我听到你在答录机上的留言了。怎么了？
M: Oh, Helen. Well, it's the Grimsby plant again, I'm afraid. The robots on Line 3 have gone wrong. And the line is at a standstill.
男：哦，海伦。又是格林斯比厂事情。3号线上的机器人出问题了。整条线都暂停了。
W: Can't you replace them with the stand-ins?
女：你能不能替换一下？
M: I'm afraid not. The stand-ins are already in use on Line 6. And the ones from Line 6 are being serviced.
男：恐怕不行。替换机器人已经在6号线开始用了。6号线上的那些正在保养。
W: When did this happen, Jeff?
女：什么时候发生的，杰夫？
M: Well, they've been making a low continuous sound for a day or two. But they finally went dead at 2:30 this afternoon.
男：那些机器人连续一两天发出声音。但是它们今天下午2:30才不动了。
W: I see. What did you do? Have you tried the whole plant?
女：我知道了。你怎么处理的？你有没有试一下整个车间的机器人？
M: Not yet, Helen. I thought I'd better get your OK first.
男：还没有呢。我觉得最好先经过你的批准。
W: OK. Get on the phone to Tom, and try to get their stand-ins over tonight. We have to be back at full capacity tomorrow morning. Is it a major job to repair our robots?
女：没问题。打电话给汤姆，让他们的替代机器人今晚停工。明早我们得恢复全线生产。修复我们的机器人是个大工程吗？
M: About a week. That's what the maintenance engineer says.
男：大约得一周。保修工程师是这么说的。
W: Right. Well, if you can get the ones from Tom, please ask Tom to inform Sheffield that he may need their stand-ins in case of emergency during the next week.
女：好吧。如果你从汤姆那里要替代机器人的话，记得让汤姆告诉谢菲尔德，通知他可能会用到谢菲尔德那的替代机器人，以防下周有紧急情况。
M: OK. Thank you very much, Helen.
男：好的。非常感谢你，海伦。
W: You are most welcome.
女：没关系的。
M: Sorry to spoil your day off.
男：很抱歉打扰你的假期了。
W: It doesn't matter.
女：没事。
Questions 8 to 11 are based on the conversation you have just heard.
请根据你刚刚听到的对话回答问题8至问题11。
Question 8.What did the man do before the telephone conversation?
问题8.打电话之前，男士做了什么？
Question 9.What does the man say about line 3 in the Grimsby plant?
问题9.格林斯比厂3号线怎么了？
Question 10.What is the man's purpose in calling the woman?
问题10.男士给女士打电话的目的是什么？
Question 11.Where is the woman at the time of the conversation?
问题11.对话发生的时候女士在哪里？
