2015年06月六级第3套 选词填空

Travel websites have been around since the l990s, when Expedia, Travelocity, and other holiday booking sites were launched, allowing travelers to compare flight and hotel prices with the click of a mouse. With information no longer 36__________ by travel agents or hidden in business networks, the travel industry was revolutionized, as greater transparency helped 37__________ prices.
Today, the industry is going through a new revolution—this time transforming service quality. Online rating platforms— 38__________ in hotels, restaurants, apartments, and taxis—allow travelers to exchange reviews and experiences for all to see.
Hospitality businesses are now ranked, analyzed, and compared not by industry 39__________ , but by the very people for whom the service is intended—the customer. This has 40__________ a new relationship between buyer and seller. Customers have always voted with their feet; they can now explain their decision to anyone who is interested. As a result, businesses are much more 41__________ , often in very specific ways, which creates powerful 42__________ to improve service.
Although some readers might not care for gossipy reports of unfriendly bellboys (行李员 ) in Berlin or malfunctioning hotel hairdryers in Houston, the true power of online reviews lies not just in the individual stories, but in the websites' 43__________ to aggregate a large volume of ratings.
The impact cannot be 44__________ . Businesses that attract top ratings can enjoy rapid growth, as new customers are attracted by good reviews and 45__________ provide yet more positive feedback. So great is the influence of online ratings that many companies now hire digital reputation managers to ensure a favorable online identity.
A. accountable
B. capacity
C. controlled
D. entail
E. forged 
F. incentives
G. occasionally 
H. overstated 
I. persisting 
J. pessimistic
K. professionals
L. slash
M. specializing
N. spectators
O. subsequently

参考答案：

CLMKE
AFBHO