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L: hello, this is the International Student Office. My name is Leah. How may I help you?
N: I'd like to speak to the Ms. Collins, please.
L: ok. Can I ask who is calling, please?
N: this is Nathaniel Brown.
L: and what is your call regarding?
N: I'd like to talk to her about my accommodation situation.
L: ok, I'll try and put you through. Please hold.
N: ok.
L: ...sorry, her line is busy at the moment. Can I take a message?
N: sure. Can you have her call me back on my cell phone number?
L: ok. What's your number?
N: it's 0-7-7-8-7-3-6-7-6-8-8.
L: let me repeat that back to you. That's zero, double seven, eight, seven, three, six, seven, double six, double eight.
N: no, there's no double six at the of the number. It's just zero, double seven, eight, seven, three, six, seven, six, double eight.
L: I got it. When should I have her call you back?
N: anytime before 6 pm tonight.
L: ok, Nathaniel. I'll have Ms. Collins call you back sometime tonight before 6 pm.
N: thank you!
L: bye!
N: bye!
