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Hi. Can I help you?
您好。有什么可以帮您吗？
I need to buy a new computer. I want to know about your products and your services as far as warranty and repairs.
我要买一台新电脑。我想了解一下你们的产品和服务，包括保修和维修。
Sure. Let's talk about warranty first. We offer a one year total warranty with all purchases.
没问题。我们先说一下保修吧。我们对售出的所有产品提供一年的保修。
So, if anything breaks in the first year you fix it for free?
那么，如果第一年里任何东西坏了你们都会免费维修，是吗？
Yes.
是的。
Okay. What about after that?
好的。在那之后呢？
You can purchase additional warranties up to 5 years of total protection.
您可以额外购买长达5年的保修。
What if I just need to use your repair shop and don't want to buy the warranty?
那要是我只是想你们店里帮我维修但是不想购买延保呢？
You can do that. As a customer you get a 15% discount on repairs without warranty.
那也是可以的。作为顾客，您在没有购买保 修的情况下来维修，可以打八五折。
Thank you for the information. Can I see some computers now?
谢谢你的解答。我现在可以看看电脑了吗？
