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Hi. I would like a refund for these earrings that I bought last week.
你好。我想把我上周买的这对耳环退掉。
I'm sorry, madam. We don't do refunds.
抱歉，女士，我们不退款的。
But I really have decided that I don't like it at all.
但是我真的觉得我根本就不喜欢这对耳环。
This is what I can do for you:I can allow you to exchange the earrings for a similarly priced item.
我能为您做的是，我可以允许您换一款价位相当的耳环。
Alright. I think I can accept that.
好吧。这个我可以接受。
OK. I will give you some time to look around the shop for something that you like.
好的。我给您一些时间，您可以在店里四处找找您喜欢的。
Thank you. It's very nice of you.
谢谢，你真好。
Don't mention it.
不用客气。
