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第189期:银行卡业务 领卡(1)

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A: IBJ, Jane speaking. How can I help you?

这里是IBJ银行,我是Jane。我能如何为您效劳?
B: Hello. I'd like to speak to someone regarding my card.
你好。我想找个人谈谈有关我的卡的事情。
A: Sorry, I'm not quite sure if I understand. In what way, Sir? Has your card been stolen?
对不起,我不能十分肯定是否理解了您的意思。是关于哪方面的,先生?您的信用卡被盗了吗?
B: No, no. Nothing at all like that. It's just that I applied for a credit card with you a while ago,my application was accepted, but I'm still waiting for my card.
没有,没有。完全不是这样的。只是我之前在你们这里申请过信用卡,我的申请被接受了,但我的卡还没有到啊。
A: Oh, I see, Sir. Well, it does take 5 working days to issue and post the card.
噢,我明白了,先生。嗯,发卡和寄卡的确需要用5个工作日的时间。
B: Yes,my application was accepted last Friday. Now it's Wednesday, that's more than 5 days.
是呀,我的申请是上星期五通过的。现在是星期三,超过5天了。
A: Sorry, Sir,but it's 5 working days. This does not include weekends, so your card should be with you later this week.
对不起,先生,是5个工作日。不包括周末,所以您的信用卡应在本周晚些时候到您那里。
B: Of course! How silly of me! Yes, 5 working days would mean this Friday, at the earliest. I see. I'm sorry to trouble you.
当然啦!我真笨!是呀,5个工作日最早也得到本周五啊。我明白了。很抱歉麻烦你了。
A: It's no trouble at all,Sir. Is there anything else I can help you with today?
一点儿都不麻烦,先生。我今天还有什么可以帮您的吗?
B: Nothing, thanks. I again apologise for the misunderstanding, bye for now.
没有了,谢谢。我为我的误解再一次道歉啦,再见。

重点单词   查看全部解释    
credit ['kredit]

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n. 信用,荣誉,贷款,学分,赞扬,赊欠,贷方

联想记忆
issue ['iʃju:]

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n. 发行物,期刊号,争论点
vi. & vt

 
misunderstanding ['misʌndə'stændiŋ]

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n. 误会,误解
misunderstand的

 
understand [.ʌndə'stænd]

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vt. 理解,懂,听说,获悉,将 ... 理解为,认为<

 
application [.æpli'keiʃən]

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n. 应用; 申请; 专心
n. 应用软件程序

 

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