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Lesson 9 Office Etiquette
办公室礼仪
Office etiquette is formal rules of behavior that make professional encounters pleasant and productive.
办公室礼仪是能使职业交往愉快而又富有成效的正式的行为规范。
While certain procedures may seem awkward or wasteful to you as you begin working in a new situation,
刚刚开始在新环境工作的你也许觉得有些做法很别扭或者是一种浪费，
resist the urge to make immediate changes.
你要克服立即做出改变的冲动。
Discover how things are done and why.
观察事情的做法，找出这样做的原因所在。
Observe how others answer the telephone, dress, decorate desks or office space.
观察别人如何接听电话、如何着装。
take coffee breaks, circulate memos. etc.
装饰办公桌和办公室，看看他们是怎样在工作间歇时喝咖啡，
Establish in your mind other people’s priorities before asserting your own.
又是如何传阅备忘录的。坚持自己的想法之前要在心中树立他人为先的概念。
The changes you initiate will have more validity after you have familiarized yourself with the customary procedures.
在你熟悉了习惯程序后，你所提议的变动才会更有成效。
Every office has its own protocol for who should be called by his or her first name and who should be called by his or her title.
哪些人可以直呼其名，哪些人要用头衔尊称，每个办公室都有自己的礼仪规范。
New employees should follow suit. after listening carefully to how people are addressed.
新成员要入乡随俗，细心去听人们之间是如何称呼的。
Whatever your position, a “thank you” is in order when someone has done you a favor, no matter how small it is.
无论你的身居何位，也无论他人对你的照顾是多么微不足道，说声“谢谢”都是理所应当的。
A New Assistant
新来的助手
Good morning. Miss Lee. My name is Alex Jones.
李小姐，早上好。我是阿里克斯.琼斯。
I’m the new assistant in the office.
我是办公室新来的助手。
Welcome and nice to meet you. I heard you were coming today.
欢迎。很高兴认识你。我听说了你今天要来。
Is today your first day here in the company?
今天是你在公司第一天上班吗？
Yes, I’m looking forward to meeting everybody and getting started on my new job.
是的。我非常期望能见到大家并开始我的新工作。
First day is often exciting, isn’t it?
第一天总是令人兴奋的，对不对？
Here, let me show you to your desk.
好了，我先带你看看你的桌子。
You can have this computer and telephone and share the copy machine with us in the office.
你可以用这台电脑和这部电话，复印机可以和办公室的其他人共用。
How do you like it?
你觉得怎么样？
This is wonderful. Thank you for doing all this for me, Miss Lee.
这真是太好了，谢谢你为我所做的一切，李小姐。
You are welcome. And, please call me Betty.
不用客气，叫我贝蒂吧。
A New Assistant
新来的助手
Good morning. Miss Lee. My name is Alex Jones.
李小姐，早上好。我是阿里克斯.琼斯。
I’m the new assistant in the office.
我是办公室新来的助手。
Welcome and nice to meet you. I heard you were coming today.
欢迎。很高兴认识你。我听说了你今天要来。
Is today your first day here in the company?
今天是你在公司第一天上班吗？
Yes, I’m looking forward to meeting everybody and getting started on my new job.
是的。我非常期望能见到大家并开始我的新工作。
First day is often exciting, isn’t it?
第一天总是令人兴奋的，对不对？
Here, let me show you to your desk.
好了，我先带你看看你的桌子。
You can have this computer and telephone and share the copy machine with us in the office.
你可以用这台电脑和这部电话，复印机可以和办公室的其他人共用。
How do you like it?
你觉得怎么样？
This is wonderful. Thank you for doing all this for me, Miss Lee.
这真是太好了，谢谢你为我所做的一切，李小姐。
You are welcome. And, please call me Betty.
不用客气，叫我贝蒂吧。
