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237. 听下面材料，回答第(1) (2) (3) 题。
(1) What's the possible relationship between the two speakers?
A. Saleswoman and customer.
B. Purchasing manager and clerk.
C. Administrative officer and customer.
(2) What is wrong with the video recorder?
A. Its compartment is broken.
B. It destroys video tapes.
C. It produces unclear visions.
(3) What does Mr. Cruise require of the woman?
A. An exchange of the video recorder for a new one.
B. An immediate apology for the service.
C. A repair of the video recorder and compensation for his tapes.
