14. We are dissatisfied with the state of the goods.
我们对商品状况不满。
还能这样说：
We are not content with the state of the goods.
The state of the goods doesn't let us feel satisfied.

15. It appears that the damage was caused during the transshipment.
看来损坏是发生在转船过程中的。
还能这样说：
It looks that the transshipment caused the damage.
It seems that the damage was resulted from the transshipment.
应用解析：
What is the damage? 多少钱？
be damaging to sth. 对某事物是有害的

16. If your claim is reasonable, we'll certainly settle it according to the contract.
如果你们的索赔是合理的，我们理应照合同办。
还能这样说：
We will settle the reasonable claim according to the contract.
Based on the contract, we are obliged to settle the claim if it is reasonable.
应用解析：
it stands to reason 合乎道理；
listen to reason 服从道理；
with reason 有理由，合乎情理；
one's reason 自己的理智；
beyond all reason 不合道理的，无法接受的；
bring sb. to reason 使某人停止愚蠢的举动

17. The claim problem is still under negotiation.
索赔问题仍在商议之中。
还能这样说：
We are still negotiation the claim.
We are still talking about the problem of the claim.
应用解析：
under age 未成年；
under consideration 正在考虑；
land under the plow 耕地；
under such condition 在这种条件之下；
under a false name 使用假名

18. I'm familiar with the claim in international trade.
我对国际贸易的索赔很熟悉。
还能这样说：
I know the details of the claim in international trade.
I know the claim in international trade very well.
应用解析：
trade in 以旧换新、买卖，以物易物；
do the roaring trade 畅销，生意兴隆；
a jack of all trades 博而不精的人