A woman has accused an Indian hotel of discrimination after she was turned away – despite having a reservation – because she was travelling alone.
Nupur Saraswat had booked a room at the Hotel Deccan Erragadda in Hyderabad.
Yet despite having confirmed her booking online, hotel staff told her on arrival that she could not stay because she was a "single lady".
Saraswat, who lives in Singapore, had booked the hotel through India's largest online booking site, Goibibo.
In its terms and conditions, along with check-in and check-out times, the hotel states that locals and unmarried couples are not welcome, and that "single lady not allowed"(sic).
She told The Independent: "My first reaction was confusion. I have never experienced anything like that before – it was bizarre. I didn't really react because I didn't understand why that policy could exist."
According to Saraswat, when she remonstrated with the hotel manager she was told, "Sorry Ma'am, this is hotel policy, you talk to Goibibo."
In a Facebook post that was shared over 1,500 times, she wrote: "Somehow they decided I was safer on the streets than in the hotel. I was extremely lucky to have arrived early in the morning… This could be you - another hotel, another city..."