电话用语

　　(一)拨打、找人电话

　　1. Good morning. is that nursing department? 早上好！是护理部吗?

　　2. Yes, can I help you? 是的，我能帮助你吗?

　　3. Well , I'd like to speak to head nurse Huang.是的，我想找黄护士长。

　　4. Hold the line, please. 请等一下。

　　5. Sorry, keep you waiting. She is not here. May I take you message? 对不起，让你久等了。护士长不在。需要留言吗？

　　6. Thanks.谢谢。

　　7. I'll call back later. Bye. 我回头再打给她。

　　（二）接听电话

　　1. Hello. This is the surgery department. 你好，这是外科。

　　2. This is Mary speaking. Can I talk to doctor Wang? 我是马丽，我能找一下王医生吗?

　　3. He has an operation this morning. Do you have anything urgent? 他有一个手术今天上午。你有急事吗?

　　4. Yes, I think so. 是的。

　　5. Well I'll tell him as soon as he comes back. May I take your telephone number? 等他回来后我马上告诉他。你能不能留下你的电话号码?

　　6. It is 95678312 行, 号码是95678312。

　　7. All right. 9568312. I got it. Bye. 9568312。 我记下了。再见。

　　（三）结束电话对话

　　1. I think I'd better let you go. I'll talk to you later. 我想我应该让你去忙了，我晚点再打给你。

　　2. I have to get back to work. I'll call you later tonight. 我要回去工作了。我今晚再打给你。

　　3. It's kind of late. Why don't we talk about it tomorrow? 有点晚了。我们何不明天再谈呢？

　　4. I won't keep you any longer. 我不耽误你时间了。

　　5. I've really got to go, I'll get back to you when I get the office. 我真的得走了，我进办公室再打给你。