Dialogue A
(A:Receptionist B:Guest)
B: I want a double room with a bath.How much aa day doyou charge?
A: It is a hundred yuan a day including heating fee but excluding service charge.
B:It's quite reasonable.
A:How long do you intend to stay in this hotel?
B:I shall leave in a fortnight(half a month).
A:Have you got through with the check-in procedure?
B:Oh,yes,I'm going to fill in the form of registration right now.Can I book a single room for my friend before hand as he will arrive in Shanghai tomorrow morning?
A:Sure.Here is the form for reservations.Would you mind filling in this form and pay hundred yuan in advance for him.
B:All right. This is one hundred yuan to pay for my reservation.
A:Thank you.This is a receipt for paying in advance.Please keep it.
Dialogue B
B: Have you any vacant(spare) room in the hotel?
A:Sorry,we have no vacant(spare) room for you. But I canre commend you to the Orient Hotel where you may get as pare room.
B:That sounds very good!Can I book the plane ticket(train ticket,ship ticket)here?
A:Please go to the CAAC office to book your plane ticket.If you want to book your train ticket or ship ticket,you'd better go to the Shanghai International TravelService.
B: Could you tell me how many kinds of rooms do you have?
A:There are single rooms, double rooms, suites and deluxe suites in our hotel. Every room is equipped with a bat hand a telephone.
B:Oh,I see.Thanks.
A:You are welcome.
Dialogue C
(A: Guest B: Receptionist)
A:Good afternoon,my room number is 321.Any mail for me?
B:Yes.You have two letters and one telegram, also a message was left by a lady before one hour.
A:Let me see who called…? I have to make a phone call.Will you get me the party? Here is the number.
B: OK.Wait for moment.… Here is your party.
A: Thank you.I'll mail a letter to U. S. A.by airmail.How much do I have to pay for you?
B:A letter generally mall to America- Europe- Africa by airmail.First 20 grams is 20 yuan.Each additional 20grams is 15 yuan.
A:Oh,I see.Thank you very much.