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旅游业英语口语Lesson 24:Checking Out 退房(2)

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Page 6 of 7
Mona: Thanks for all your help.
Leo: It was my pleasure. Goodbye, Ms White. Have a pleasant trip.
到这里为止,我们分别在二十三讲和二十四讲中学习了“退房”这
段对话的全部内容。现在让我们把这段对话完整地听一遍。
Leo: Good morning, Ms White, Mr Webber.
Jack: Good morning, Leo. Mona and I are checking out this morning.
We’re going hiking.
Mona: Yes. We’re going to the mountains. They’re a long way from
here.
Leo: Excellent. Could I have your keys please?
Leo: Two single rooms for three nights. Will you be paying separately?
Mona: No, we’re paying on the one card.
Leo: Fine. I’ll just print up your invoices. While you’re waiting, would
you mind filling out this client satisfaction survey?
Leo: Here are your invoices.
Leo: Do you need a minute to look over them?
Mona: Oh, this isn’t right.
Mona: Leo, this laundry bill seems too much.
Leo: Let me see. Hmm. That’s for emergency dry cleaning.
Mona: I can’t remember any dry cleaning.
Leo: Repairs to your hat, Ms White.
Mona: Sixty dollars?
Leo: It was cleaned at very short notice…and on a holiday.
However, I can query it if you like.
Mona: No, that’s OK.
Jack: Leo, I have a query. This amount, under newspapers.
Leo: Ah yes. I see the problem.
Leo: You’ve been charged for the local newspaper.
Jack: But Leo, I never ordered a local paper. I can’t read Chinese you
see.
Leo: You’re quite right.
Leo: I’m terribly sorry about that.
Leo: I’ll fix it right away.
Leo: There, problem fixed.
Jack: Thanks.
Leo: Now, Ms White, if you’ll just sign here. Will you be requiring a
taxi?
Jack: It’s fine, Leo. We’ll get one outside.
Leo: Well, I hope you’ve enjoyed your stay.
Jack: Thanks, Leo. Here’s my card. When you come to study in
Melbourne, you’re welcome to call. We’ll show you some of the
tourist sights.
Leo: That’s a very kind offer, Jack. I might do that.
Jack: Thanks for everything. Bye.

Page 7 of 7
Leo: Goodbye Jack. Enjoy your trip.
Mona: Leo, there is one other thing.
Leo: Yes?
Mona: Thanks for all your help.
Leo: It was my pleasure. Goodbye, Ms White. Have a pleasant trip.
结束第二十四讲之前,请跟着英语老师一起练习下列句子。
(I) Hope you’ve enjoyed
Hope you’ve enjoyed
Hope you’ve enjoyed
Your stay
I see the problem
I see the problem
I’ll fix it right away
(I) Hope you’ve enjoyed
Hope you’ve enjoyed
Hope you’ve enjoyed
Your stay
I see the problem
I see the problem
I’ll fix it right away
各位听众朋友,第二十四讲到这里就全部结束了。我们将在第二十
五讲中开始学习一段新的对话,题目是“寻工面试”。

重点单词   查看全部解释    
satisfaction [.sætis'fækʃən]

想一想再看

n. 赔偿,满意,妥善处理,乐事,确信

联想记忆
laundry ['lɔ:ndri]

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n. 洗衣店,要洗的衣服,洗衣

联想记忆
survey [sə:'vei]

想一想再看

v. 调查,检查,测量,勘定,纵览,环视
n.

 
query ['kwiəri]

想一想再看

n. 质问,疑问,疑问号 vt. 质问,对 ... 表示

联想记忆

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