Writing 1 hour 10 mimutes

　　Part one

　　Question 1

　　●The bar charts below show levels of wheat production and wheat prices in a European country for the period 1990-2000.

　　●Using the information from the bar charts, write a short report summarizing the changes in production and prices between 1990 and 2000.

　　●write 120-140 words.

　　Wheat production and prices

　　Part two:

　　●Write an answer to one of the question 2-4 in this part. Write your answer in 200-250 words.

　　Question 2

　　● You have recently attended the following one-day courses:

　　Developing Your Potential

　　Trends in Electronic Commerce

　　Managing People

　　Reducing Costs

　　Your company’s training Manager has asked you to write a short report about the training.

　　●Write the report for the Training Manager:

　　.describing the two courses which you found most useful

　　.explaining how you benefited from them

　　.outlining the specific training courses your would like to attend next year

　　.giving reasons why these courses would be useful to you

　　Question 3

　　● Your manager has asked you to contact a local business school, inviting their students to apply for a three-month work placement in your company.

　　●Writing a letter to the Principal of the business school:

　　.introducing your company and the idea of the placement

　　.describing what work the placement would involve

　　.explaining what skills and qualities the successful applicant should have saying how the placement would benefit the applicant.

　　Question 4

　　● The Sales Director of your company wants to improve customer service and believes that this can be achieved by extending the opening hours of the Sales Department. He has asked you to write a proposal concerning improvements in customer service.

　　Write a proposal for the Sales Director:

　　. ● sumnmarising current problems concerning customer service

　　. ●evaluating the Sales Director’s suggestion

　　. ●presenting one or two other measures which could be taken

　　. ●giving reasons for your preferred course of action.

Listening

　　approximately 40 minutes (including 10 minutes’ transfer time)

　　Part one:

　　Question 1-12

　　●You will hear a consultant giving a talk to a group of UK business people about exporting to the United Arab Emirates (UAE)

　　.● As you listen, for questions 1-12. complete the notes, using up to three words or a number.

　　.●After you have listened once, replay the recording.

　　Part two

　　Question 13-22

　　●You will hear five different people talking about the relocation of their business premises

　　●For each extract there are two tasks. For Task One, chose the reason given for deciding to relocate the company premises from the list A-H. for Task Two, choose the problem described that arose after the relocation from the list A-H

　　Task One – Reason

　　13_______________

　　14_______________

　　15_______________

　　16_______________

　　17_______________

　　A cope with increased orders

　　B to accommodate new equipment needs

　　C to share premises with new parent company

　　D to improve public relations

　　E to reduce overheads

　　F to make more efficient use of space

　　H to be nearer suppliers

　　Task two:

　　For questions 18-22, match the extracts with the problems, listed A-H

　　For each extract, choose the problem that arose after the relocation

　　Write one letter (A-H)next to the number of the extract.

　　18 _______________

　　19_______________

　　20_______________

　　21_______________

　　22_______________

　　A unfavourable publicity

　　B dismissal of manager

　　C decrease in productivity

　　D staff transport difficulties

　　E inadequate staff facilities

　　F too few new staff recruited

　　G increase in communication costs

　　H lack of time for training

Part three

　　Question 23-30

　　You will hear two managers, a man called Kevin and a woman called Juliet, discussing candidates they have just interviewed for a job.

　　23 Having interviewed all the candidates, Kevin says it’s difficult to

　　A remember particular individuals

　　B maintain objective standards about them

　　C relate them to their CVs

　　24 Kevin and Juliet agree that Michael White is unsuitable because he

　　A has changed his job so often

　　B doesn’t have the right qualifications

　　C showed the wrong attitude in the interview

　　25 Juliet says the psychological profile test is useful for showing how people will

　　A respond to working in teams

　　B react to tight deadlines

　　C develop as managers

　　26 Why does Kevin think the case study exercise is a reliable test?

　　A It puts candidates in a realistic situation

　　B It shows that priorities candidates have

　　C it requires candidates to think quickly.

　　27 The most important aspect of the job that the candidates have been interviewed for is

　　A setting up a new department

　　B co-ordinating different projects

　　C implementing policy changes

　　28 Kevin and Juliet wanted the Development Manager to be present because he

　　A needs more experience at interviewing

　　B will be working with the successful candidate

　　C was the person who wrote the job description

　　29 The deciding factor in choosing Elaine Harris for the job is her

　　A attitude to work

　　B knowledge of business

　　C specialized experience

　　30 What dose Juliet think is most difficult about interviewing candidates?

　　A remaining enthusiastic throughout the process

　　B having to think about different things at the same time

　　C weighing up the consequences of her decisions