confirm
v. 确定，确认

contact
v. 与……联系

diary
n. 记事簿，日记

efficiently
ad. 效率高地

executive
n. 总经理，董事

firm
n. 公司

inform
v. 通知，报告

mind
n. & v.介意

occupied
a. 忙碌的

production
n. 生产

receive
v. 接待，收到

report
v. & n.传达，报告

suppose
v. 猜想

task
n. 任务，工作

throughout
prep.遍及，贯穿

typewriting
n. 打字工作

vice-president
n. 副总裁，副总经理，副主席

visitor
n. 来访者，游客

at the moment
此刻，现在

production manager
生产经理

on business
办公事，出公差

clerical work
办公室工作

in advance
提前

at the beginning
首先，开始

throughout the day
一整天

without delay
不耽搁，立即

Just a moment.
稍候。

May I have your name, please?
请问你叫什么名字？

Let me see.
让我想想。

Merry Learning

A Riddle

What is the thing that is the first to pity and the last to help?
(The letter p.)

Phonetics

sh在单词中的读音：
ship shop fresh
shell sheep fish
shine wish

Pronunciation and Intonation

A: Hello. How are you?
B: Fine, thank you. How are you?
A: Fine, thanks. (bus sound-effect) Oh, excuse me, here's my bus.
B: Good-bye.
A: Good-bye.