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PART FOUR
Questions 19-33
Read the letter below from an agency providing temporary staff for companies.
Choose the best word to fill each gap from A, B, C or D on the opposite page.
For each question 19-33, mark one letter (A, B, C or D) on your Answer Sheet.
There is an example at the beginning, (O).
Office Angels Employment Agency
14-16 Lockhart Road
Wan Chai
Hong Kong
Tel 532 4365
Fax 532 4111
Dear Client,
Office Angels is advising businesses to (0) …… as far ahead as possible to ensure guaranteed staff cover during holiday periods. There is now a (19) …… shortage of skilled secretarial and administrative staff and this is (20) …… to get worse over the next twelve months.
Businesses which require staff with experience of specialist computer applications are the most at (21) …… You are advised to (22) …… our agency well before the staff are actually needed to be certain of filling gaps with adequately (23) …… personnel. If you don’t, it’s almost (24) …… that you will be left without the skills needed to (25) …… your office running smoothly.
The (26) …… for the shortage of secretarial staff appears to be a combination of two (27) ……There has been an (28) …… in demand for secretarial services over the last few years, and at the same time there has been a (29) …… of students deciding to choose secretarial studies.
Office Angels Agency would (30) …… to emphasize that businesses should not underestimate the difficulty of (31) …… experienced temporary staff. It is also necessary to make the (32) …… that businesses should be prepared for the fact that they may have to pay more for this kind of (33) …… in the future.
19 A hard B serious C sure D strong
20 A hoped B wanted C expected D prepared
21 A risk B chance C worry D difficulty
22 A confirm B communicate C contact D command
23 A lectured B aided C formed D trained
24 A positive B correct C right D certain
25 A save B keep C ensure D continue
26 A reason B purpose C result D problem
27 A articles B matters C factors D subjects
28 A enlargement B increase C addition D upgrade
29 A lack B need C requirement D few
30 A request B desire C ask D like
31 A achieving B obtaining C realizing D earning
32 A point B idea C position D subject
33 A offer B delivery C product D service
