The People's Daily has reported that about one thousand passengers a day were getting lost in the BEIJING Capital INTERNATIONAL Airport's giant new Terminal 3, which opened in late February.
Capital Airport authorities say the number of passengers who lost their way in the new building is not significant if compared with the total passenger flow in the airport, accounting only half a percent.
In addition, the officials say, it's understandable that many passengers may get lost because Terminal 3 is a new experience for them.
An article in the Beijing Times says it disagrees with such remarks. It says One thousand is not a small number at all as the capital airport is the first image of Beijing for many newly arrived passengers.
The Capital's new terminal has boasted one of the best terminals in the world with first class facilities and services.
The commentary says to meet such standards, the airport should try to satisfy every passenger's needs. And every person who has lost their way in the airport should be given proper care and attention.
The article suggests that in the run-up to the Beijing Olympic Games, the Capital Airport should take prompt measures to ensure no one gets lost in the new terminal.