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5. “I'll try。”
5. “我试试看。”
Imagine it's April 15th and you ask a friend to mail your tax returns before 5pm on his way to the post office. If he replies, ‘Okay, I'll try,' you'll likely feel the need to mail them yourself. Why? Because that phrase implies the possibility of failure。
假设4月15号那天，你请朋友在下午5点之前顺路去邮局替你寄申报单，朋友回答说‘好啊，我试试看吧。'，你是不是觉得不放心，还是亲自去寄的好呢?为什么会这样?因为“试试看”表示事情也有可能做不好。
In your speech, especially with senior leaders, replace the word ‘try' with the word and intention of ‘will.' This seemingly small change speaks volumes。
“在你讲话的时候，尤其是面对上级领导，请把‘试试看'换成‘会去做'。改变虽小，意义却很重大。
6. “He's a jerk,” or “She's lazy,” or “My job stinks,” or “I hate this company。”
6. “他是个傻瓜”，“她很懒”，“我的工作真糟糕”或“我讨厌这家公司”。
Nothing tanks a career faster than name-calling. Not only does it reveal juvenile school-yard immaturity, it's language that is liable and fire-able。
没什么能比说脏话更快地搞垮职业生涯了。说脏话不仅表示你跟小孩一样幼稚，还可能招来祸患。
Avoid making unkind, judgmental statements that will inevitably reflect poorly on you. If you have a genuine complaint about someone or something, communicate the issue with tact, consideration and neutrality。
千万别说恶意评价，否则最后只能自己受害。如果你确实对某人或某事有意见，还是老练、细致并中立地沟通解决吧。
7. “But we've always done it that way。”
7. “但这是我们的惯例。”
The most effective leaders value innovation, creative thinking and problem solving skills in their employees. In one fell swoop, this phrase reveals you are the opposite: stuck in the past, inflexible, and closed-minded. Instead say, ‘Wow, that's an interesting idea. How would that work?' Or, ‘That's a different approach. Let's discuss the pros and cons.'
最有效率的领导重视员工的革新、创新思维以及解决问题的能力。但这句话一下子就把你推向了对立面：墨守成规、死板、教条。相反，你应该说“哇，这个想法有意思。接下来该怎么办?”或“这又是另一种方法，那我们来探讨一下利弊吧。”
8. “That's impossible” or “There's nothing I can do。”
8. “那不可能”或“我一筹莫展”
Really? Are you sure you've considered every single possible solution and the list is now exhausted? When you make the mistake of saying these negative phrases, your words convey a pessimistic, passive, even hopeless outlook. This approach is seldom valued in the workplace. Employers notice, recognize and promote a can-do attitude. Despite the glum circumstances, communicate through your words what you can contribute to the situation。
真的吗?你确定已考虑过所有可能的方案、真的穷途末路了吗?“当你犯错说出这种消极的话时，说明你为人消极悲观甚或决绝，职场向来鄙视这种态度。员工必须养成‘能行'的态度。不管情况多么不容乐观，你都应该从话语上提醒自己面对现实解决问题。
Instead, try something like, “I'll be glad to check on it again,” “Let's discuss what's possible under these circumstances,” or, “What I can do is this。”
所以，你应该说“我还是在检查一遍吧”、“让我们看看这种情况下还能有什么办法”或“我能做些什么呢”。
