A: I just discovered that I owe $10 for a movie that I never ordered.
B: Let me check, sir. You were charged for watching "Titanic" Monday night.
A: That is absolutely incorrect! I was out on the town Monday night.
B: Okay, sir, bear with me a moment.
A: Thank you for taking my word over the computer's word.
B: One slight problem, sir. I need to charge you $2 to remove this error from your file.
A: You can't be serious. You're making me pay $2 for a movie I never watched?
B: I feel your pain, sir.
A: Absolutely unbelievable! You people should be ashamed of yourselves.
B: I agree with you, sir, but all I do is work here.