13.
W: It is thrilling just to think about it! It'll be my first trip abroad. But I may have trouble finding ways in Rome.
M: Don't worry about that. Just give me a ring when you've landed. I'll be glad to pick you up and show you around.
Q: What would the man most probably do for the woman?
正确答案：D
解析：女士要去罗马，担心迷路，男士说“你着陆后打我电话，我会去接你，带你四处转转”，故答案为D。

14.
M: Oh, what a morning! You know I had so much work to do and the phone just kept ringing. Three sales people called me this morning.
W: I know how it is. I get a lot of calls, too, even on weekends.
Q: What are the two speakers doing?
正确答案：C
解析：男士说自己工作多、电话多，女士说就连周末她也有很多电话。可见他们在抱怨工作忙，故答案为C。