Now you'll hear the two long conversations.
Conversation One
W:Stan, do you have a minute?
M:Oh, hi, Cathy, sure. What's up?
W:[19]I've been meaning to talk to you about the situation in the office.
M:I'm not in that very often. It's so noisy that I can't work.
W:That's exactly what I'm getting at. We're supposed to be able to do our preparation and marking in that office. But have you noticed? [20]Jack constantly has students coming in to get help with his course. A lot of people are going in and out.
M:Has anyone spoken to him about it?
W:No, not yet. But someone's going to have to.
M:We really can't ask him to stop having students come in for help, can we?
W:No, of course not. But I'm not able to do my work and neither are you. I imagine it's the same for the others in the office.
M:Hum... [21]could we ask for a kind of meeting room? When TAs have to talk with the students, they could go to the meeting room and not use the office.You know, there's a room down the hall, a rather small room that we could ask to use. It's only for storing supplies.
W:You mean that little storage room? Oh, that would be too small.
M:Are you sure? With the cabinets taken out, it might be bigger than it looks.
W:[22]Come to think of it, you may be on to something. I'd like to take a look at that room. Can we go there now?
M:Sure, let's go.

Questions 19 to 22 are based on the conversation you have just heard.
19. What problem at the office are Cathy and Stan discussing?
正确答案：B
解析：选项是四个相关性不大的话题，预测可能是主旨题。女士开头便说明想找男士谈谈办公室的环境，男士指出办公室很吵，女士进一步表示“那正是我想要指出的(getting at)”，由此可知，对话主要和B相关。
20. Why do Jack's students come to see him?
正确答案：A
解析：选项都围绕Jack展开，所以听到Jack这个名字时，要特别注意。根据“杰克常常让学生进来给他们辅导”，可判断A正确。
21. What does Stan suggest they do?
正确答案：A
解析：选项分别是可以采取的方式，此题为细节题。根据男士所说“我们可以请求得到会议室之类的吗？”选A。对话中Stan问道：“有人就此事与杰克谈过吗？”这并非建议，故不选B项；C项在对话中已被否认；D项未提及。
22. What does Cathy say about Stan's suggestion?
正确答案：A
解析：选项是对男士所提建议的评价。当男士告诉女士那个房间并不小时，女士马上说：“细想一下，也许你言之有理。我想看看那个房间。我们可以现在去那儿吗？”所以选A。其实选项B与C有相似性，所以肯定都是错的；D未提及。