information desk 总台

porter 行李员

reservation desk 预定处

room charge sheet 房价表

room with bath 带有浴室的客房

room with good ventilation 通风良好的客房

single room 单人间

telephone operator 总机接线员

in touch with 联系，接触

as soon as 一...就...

try one's best 努力，尽力

possible 可能的

regulation 规则，规章，法规

noise 噪音，嘈杂声

several 几个，数个

misunderstand 误会，误解