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三、投诉信
1. 书信结构
投诉信是雅思考试中最常见的一种，写信时应该重点包括三个部分。第一部分为自我介绍、投诉事由、自己的感受等;第二部分为投诉的事实与理由，具体描述当时的情形，如人物、时间、地点和原因等。指出具体问题及其所产生的后果;第三部分可分为提出个人要求或者建议，清晰说明读信人可以做的补救措施，希望有关部门和人士做出相应的改进，以及提出愿望，希望早日得到答复。
2. 常用句型
1) I am writing to express my dissatisfaction with .
2) There are some problems with that I wish to bring to your attention.
3) I regret to inform you that .
4) You can imagine my disappointment when I discovered that _.
5) You can imagine my feelings when I realized that this would mean .
6) Even though I telephoned you about , .
7) I hope that the authorities concerned will consider my suggestions and improve the situation as best as they can.
8) We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.
9) We will appreciate your willingness to make up for the loss.
四、邀请信
1. 书信结构
写邀请信时，书信主体应该至少写到三个部分。第一部分自我介绍，大概描述活动或计划的内容并指定被邀请参加的人。第二部分指定日期、地址和时间。提出邀请，希望对方参加。如果恰当的话，清楚指明出席活动所需要做的准备，如着装要求等。第三部分设定要求对方回复的日期，并表达感谢。
2. 常用句型
1) I would like to invite you to dinner and be our guest.
2) I would like to invite you to join us and attend this meeting.
3) I am glad to invite you to participate in my graduation ceremony.
4) I am honoured to invite you to our wedding, as I understand that you only come to visit on special occasions.
5) Your presence is immediately requested.
