66. D 考查句意理解。从上文中的"to experience as far as possible someone else's world from the inside"可知，画线部分指的是要理解说话者的内心世界。所以选D项。

67. A 考查段落大意。从第二段中的"Listening well also requires total concentration upon someone else."及"Bracketing"，"Moreover”等关键信息可知，本段主要讲的是如何认真顷听，故选A项。

68. B 考查细节理解。从第三段中的"Even though we may feel in our business dealings or social relationships that we are listening well, what we are usually doing is listening selectively."可知，在交流中，人们总是有选择、有目的地听别人讲话。所以选B项。

69. B 考查细节理解。从最后一段中的"but chief among them, I believe, was the patient's sense that he or shewas being truly listened to, often for the first time in years, and foe some, perhaps for the first time ever”可知，作者认为，病人好转的主要原因是：有人真正倾听他们。所以选B项。