评论
打印
1. You Need A Separate Web Division
In many organizations, the website is managed by either the marketing or IT department. However, this inevitably leads to a turf war, with the website becoming the victim of internal politics.
In reality, pursuing a Web strategy is not particularly suited to either group. IT may be excellent at rolling out complex systems, but it is not suited to developing a friendly user experience or establishing an online brand.
Zeldman urges organisations to create a separate web division.
Marketing, on the other hand, is little better. As Jeffrey Zeldman puts it in his article Let there be Web divisions:
The Web is a conversation. Marketing, by contrast, is a monologue… And then there’s all that messy business with semantic markup, CSS, unobtrusive scripting, card-sorting exercises, HTML run-throughs, involving users in accessibility, and the rest of the skills and experience that don’t fall under Marketing’s purview.
Instead, the website should be managed by a single unified team. Again, Zeldman sums it up when he writes:
Put them in a division that recognizes that your website is not a bastard of your brochures, nor a natural outgrowth of your group calendar. Let there be Web divisions.
1. 你需要一个独立的网络部门
在很多组织里，网站要么由市场部门管理，要么由IT部门管理。这就不可避免地导致争地盘的争斗，而网站就成了内部斗争的牺牲品。
事实上，遵照网络策略，属于哪个部门都不恰当：IT部门可能精通于运营复杂的系统，但它不适合开展友好的用户体验，乃至营造一个在线品牌。
另一方面，市场部门也好不到哪里去。正如Jeffrey Zeldman在他的文章中说到的，建个网络部门：网络是一种交谈。相比之下，市场是一种独白……然后还有林林总总的事项：关于语义标记、CSS、不显眼 的脚本、标签类目、HTML运行得来、让用户处于无障碍环境，以及其他的技能和经验——这不属于市场营销的职权范围。
网站应该由一个独立且统一的团队来管理。Zeldman再次总结了这点：把他们放到一个既不会把你的网站当做私生子，也不会让它放任自流的部门——那就建一个网络部门吧！
